Q: Where is my vehicle?
A: We have 3 Eastside locations. Call our 24-Hour contact number for the exact location of your vehicle.
Q: How much will it cost to get my vehicle back?
A: It depends on what agency or entity authorized the impound, how long it took to complete the impound, and how long the vehicle has been stored. Call our 24-hour contact number for assistance.
Q: Who had my vehicle towed/impounded and when was it done?
A: That information will be provided to you when you redeem your vehicle on the Department of Licensing / Agency Hearing Request Form.
Q: Who can pick up my vehicle?
A: Per state law, the registered or legal owner of the vehicle may redeem the vehicle. Please call our 24-hour contact number for further information or clarification.
Q: Do I need a contract?
A: No, you do not. However, you do need to have a completed and current "Ibsen Impound Signer Authorization" form on file with us as required by state law.
Q: How do I get an "Ibsen Impound Signer Authorization" form?
A: Call us at any time at (425) 644-2575 . We can email or fax the form and other related impounding information to you for your convenience.
Q: How do I get Ibsen signs?
A: Call or email us. We will post the signs for you at no charge according to your needs and in compliance with RCW 46.55.
Q: How much are your services?
A: Rates vary depending on the vehicle and the situation. We have hourly rates as well as hookup plus miles. Please contact us anytime for a free quote.